I was stuck using Photoshop 2021 for my subscription but now I get Error 0xc0000142 and can't use

Forum|Forum|3 years ago
November 19, 2022
2 replies
611 views

I am not seeing any option to download older versions of photoshop and I am stuck in this rediculous contract of paying monthly. Where can I get an older version to use? The Creative Cloud app only has an option to uninstall 2021 or install the newest version which is not compatible with my machine.

Windows

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Ged_Traynor

Community Expert

That error message you're seeing is related to an incompatible CPU, you can download CC 2019 from here

https://prodesigntools.com/adobe-cc-2019-direct-download-links.html

If you're looking for CC 2020 you'll need to contact Adobe Customer Care and request a download link

Derek Cross

Community Expert

You should be able to cancel your contract as you're, presumably, still in the Photoshop trial period. Use the drop-down menu in the Creative Cloud app to manage your payment plan, Billing and Account to be found under Manage Account.

(Photoshop 2023 is the latest version, if you're using Photoshop 2021 you must have had it some time.)

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