If remove tool doesn't work Extension appears if extension disappears remove tools work

Forum|Forum|2 years ago
July 12, 2023
4 replies
390 views

Hello
i have an M1 with the latest updates of photoshop when I open PS with rosetta, the extension is back but the removal tool does not work at all however when I uncheck the box open with rosetta the removal tool works but the extension has disappeared like a game of hide and seek.

is there a way to solve this unpleasant problem

macOS

This topic has been closed for replies.

Kevin Stohlmeyer

Community Expert

@Daniel30999591pppb you can download the latest PS build using the Creative Cloud desktop app.

D

Daniel30999591pppbAuthor

Participating Frequently

Thank you @Kevin Stohlmeyer i will try and share result asap

Kevin Stohlmeyer

Community Expert

Hi @Daniel30999591pppb current Photoshop builds are native for M1. Changing to Rosetta mode should not require you to uninstall or reinstall the app. Its controlled in the Mac OS Get Info window.

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

D

Daniel30999591pppbAuthor

Participating Frequently

Hello @Kevin Stohlmeyer thank you for your help;

It's mean that my current version of photoshop is not the native version and in order to fix the problem i have to uninstall photoshop for a native version.

Please if my understanding is right could you share with me a link to download native version for M1

Kevin Stohlmeyer

Community Expert

Hi @Daniel30999591pppb its simple - the Remove Tool does not work in Rosetta mode. It requires the native install version to run. I wouldn't focus on what Rosetta mode shows or hides when active.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded