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S
Stellaaaaaaaaa
Participant
August 29, 2023
Answered

Image desaturated after export

  • August 29, 2023
  • 4 replies
  • 1552 views

When working on the canvas the colors are more vibrant, then the colors are dulled once I export it.

Is there anything I could do to get rid of the color difference?

    This topic has been closed for replies.
    Correct answer D Fosse

    OK, maybe this is a monitor profile issue. If there is a problem with the profile, maybe not written to correct icc specification, whatever - it may end up not being read correctly by an application under some circumstances.  I notice right away that your monitor profiles are a bit off/suboptimal.

     

    First of all, I can say that if you bought a calibrator, all this would be solved immediately. But in the meantime we can probably fix it temporarily.

     

    For the Samsung, there isn't a default profile assigned in the operating system at all. I googled this model, and it's a standard gamut panel. So just set sRGB IEC61966-2.1 here and click "set as default".

     

    The Huion Kanvas is a bit more tricky. The specs state "150% sRGB, 92% Adobe RGB". A simple % number doesn't tell you much, but it does indicate that the display is about half way between standard gamut and wide gamut. That's OK in itself, but it means you must have an accurate monitor profile. It also means that without proper color management, that display will display an sRGB file oversaturated. A functioning monitor profile will correct for that.

     

    So, lacking a calibrator, here you have no choice but to download a monitor profile from Huion. Set it up the same way.

     

    Relaunch Photoshop when this is done. Photoshop loads the monitor profile at application startup, and continues using it for the remainder of that session.

     

    But there's more. I see you have the screens connected to two different GPUs. That's also a potential problem in Photoshop, because it uses the GPU for actual data processing, sending the result back to Photoshop, and there can only be one GPU in that equation. Two GPUs will conflict if they are both called. Ideally, both screens should run off the RTX 4070.

     

    The GPU matters here because the conversion into the monitor profile, the actual display color management, is executed in the GPU. So a marginal profile can break in a marginal GPU driver, or vice versa. It can work in some circumstances and break in others. These are flip sides to the same coin.

     

    Finally. Try Save For Web just to rule out an Export bug.

    4 replies

    Earth Oliver
    Earth Oliver
    Legend
    August 31, 2023

    Going on 8 years now and they still haven't fixed the Export As preview bug? 
    Beyond sad.

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    August 31, 2023

    This one hasn't been there for 8 years - but there has been some color management bug or another the whole time.

     

    It's really strange. It's like the whole "Project Export" has been left behind and forgotten. We've posted gentle nudges in Bugs from time to time, but they just sink without a trace.

     

    Really strange. Thankfully, Save For Web is still functional and working remarkably well.

      D Fosse
      Community Expert
      D FosseCommunity Expert
      Community Expert
      August 30, 2023

      Could be, but then there would be a hashtag # in the title bar (RGB/8#).

       

      I think this is probably just the color management bug in the Export preview that we've known about for a long time. I have no idea why they don't just fix that, it's been there for at least two years.

       

      It's just the preview that is wrong, the exported file itself is fine.

       

      Use Save For Web, which behaves correctly and reliably. That's what I do.

        S
        StellaaaaaaaaaAuthor
        Participant
        August 31, 2023

        Thank you. The exported image did end up being the same as what it is on the canvas, so the preview is inaccurate as you said. However, I tried another monitor, where the canvas and preview didn't have this much saturation difference, so I suspect there is a problem with monitor color management. Would you look at my settings and let me know what I could try?

        Picture 1: Color management setting

        Picture 2: monitor with saturation difference

        Picture 3: monitor with no saturation difference

        Picture 4: photoshop on monitor with no color difference

        Picture 5: Photoshop on monitor with saturation difference

        Picture 6: Color profile of the image

        D Fosse
        Community Expert
        D FosseCommunity ExpertCorrect answer
        Community Expert
        August 31, 2023

        OK, maybe this is a monitor profile issue. If there is a problem with the profile, maybe not written to correct icc specification, whatever - it may end up not being read correctly by an application under some circumstances.  I notice right away that your monitor profiles are a bit off/suboptimal.

         

        First of all, I can say that if you bought a calibrator, all this would be solved immediately. But in the meantime we can probably fix it temporarily.

         

        For the Samsung, there isn't a default profile assigned in the operating system at all. I googled this model, and it's a standard gamut panel. So just set sRGB IEC61966-2.1 here and click "set as default".

         

        The Huion Kanvas is a bit more tricky. The specs state "150% sRGB, 92% Adobe RGB". A simple % number doesn't tell you much, but it does indicate that the display is about half way between standard gamut and wide gamut. That's OK in itself, but it means you must have an accurate monitor profile. It also means that without proper color management, that display will display an sRGB file oversaturated. A functioning monitor profile will correct for that.

         

        So, lacking a calibrator, here you have no choice but to download a monitor profile from Huion. Set it up the same way.

         

        Relaunch Photoshop when this is done. Photoshop loads the monitor profile at application startup, and continues using it for the remainder of that session.

         

        But there's more. I see you have the screens connected to two different GPUs. That's also a potential problem in Photoshop, because it uses the GPU for actual data processing, sending the result back to Photoshop, and there can only be one GPU in that equation. Two GPUs will conflict if they are both called. Ideally, both screens should run off the RTX 4070.

         

        The GPU matters here because the conversion into the monitor profile, the actual display color management, is executed in the GPU. So a marginal profile can break in a marginal GPU driver, or vice versa. It can work in some circumstances and break in others. These are flip sides to the same coin.

         

        Finally. Try Save For Web just to rule out an Export bug.

          J
          jazz-y
          Legend
          August 30, 2023

          It looks like you are working with an untagged rgb image on a monitor with a wide color gamut.  Uncheck "convert to srgb" in the export window.

            c.pfaffenbichler
            Community Expert
            c.pfaffenbichlerCommunity Expert
            Community Expert
            August 30, 2023

            What is the original image’s Color Space? 

            Please set the Status Bar to »Document Profile« and post meaningful screenshots.

              S
              StellaaaaaaaaaAuthor
              Participant
              August 31, 2023

              Here is the color space of the image. Also, I realized that the exported photo is the same color as the canvas, the saturation difference is between the canvas, the export preview, and the navigator. However, the problem only happens in one monitor but not the other so please let me know what I could try to get rid of the difference. Thank you.

              The pictures:

              1. Color profile of the image

              2. Photoshop on monitor with saturation difference

              3. Photoshop on monitor with no color difference

              4. monitor with saturation difference

              5. monitor with no saturation difference

              6. Color management setting

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