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Participant
November 5, 2018
Question

Image disappearing when I move it in windowed mode.

  • November 5, 2018
  • 3 replies
  • 1219 views

I like working with my images in windows instead of tabs. It's just what I'm used to. Change is hard and all that.

After updating to the latest version, when I click to drag a window to a new location the image disappears. When I am finished moving, it blinks back into existence. Also for some reason, the guide markers disappear and reappear too.

Honestly, this isn't a huge deal. The image pops right back. It's just annoying. And it's a little frustrating when arranging multiple windows around in my workspace.

I've tried turning off GPU processing and adjusting the cache levels.

Not sure what's going on or if there is any kind of fix. Just feels buggy to me.

I have an Nvidia GeForce GTX 780 with 3 gigs of memory. It's older, but still has some zip to it. Drivers are current on Windows 7 Pro 64 bit.

Thanks a bunch.

    This topic has been closed for replies.

    3 replies

    Participant
    September 22, 2020

    Same thing happens to me, I can't find any solution

    Participant
    January 31, 2019

    I have the same problem, under Windows 7 with an NVIDIA Quadro K420 with the latest driver. It started with the CC 2018 version (also happens in 2019), but it doesn't happen in the CC 2017 version. Adobe support's "fix" was to go back to the 2017 version. *grumble* Still trying to find an actual fix.

    Chuck Uebele
    Community Expert
    Community Expert
    November 5, 2018

    Try turning on "Legacy Compositing" in the preferences under performance.

    Participant
    November 5, 2018

    Hmm. Still doing the same thing. Thanks for the suggestion though.