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J
jane26566122r5x4
Participant
October 12, 2022
Question

Image discoloured

  • October 12, 2022
  • 1 reply
  • 113 views

When I press zoom on my image it changes the colour of the image to a washed out green how do I stop this? 

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1 reply

TheDigitalDog
TheDigitalDog
Inspiring
October 12, 2022

Can you show us a screen capture? 

Just from what you describe, it sounds like this may be a GPU issue. 

First, try disabling GPU in the preferences (Performance tab). Any better?
If not, go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Better?
If not, recalibrate and build a new ICC display profile; the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix, not LUT profile, Version 2, not Version 4 profile.
If turning OFF the GPU works, it's a GPU bug, and you need to contact the manufacturer or find out if there's an updated driver for it. 
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html
https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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