images don't load into Photoshop 22.1.1 on macOS Big Sur

Question

No matter what I do my images will not load into Photoshop.  
 
Since the problem started, I updated my OS to Big Sur, and updated Photoshop (even though I only downloaded it a few weeks ago).  
 
Images appear to load, in that the tab is there, but there is no image or only a sliver of an image, no matter what I do.  It happens with .jpg, TIFF, and PDF's (it's all I've tried so far).  Images do open in Preview.
 
So frusterated.

{Thread title edited by moderator}

nikunj.m · Answer

Hi,

We're sorry about the trouble with Photoshop. You can try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

Since you're using macOS Big Sur, please go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab. Then select Accessibility from the list to the left & check if Photoshop is added to the list with a check mark in front of it. If Photoshop is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder. Also, grant permissions to Photoshop under Full disk access located in the same list as Accessibility. Once done, restart the Mac & check if it helps.

{Thread title edited by moderator}

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