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Participant
July 11, 2018
Question

Immagine nera

  • July 11, 2018
  • 2 replies
  • 1259 views

Quando apro alcuni file, tiff o jpeg, l'immagine che viene aperta è uno sfondo nero, la foto non si vede...su lightroom riesco ad aprire senza problemi. Quale può essere il problema?

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2 replies

c.pfaffenbichler
Community Expert
Community Expert
July 11, 2018

When I open some files, tiff or jpeg, the image being opened is a black background, the photo is vede...su lightroom can't open without problems. What could be the problem?

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?

What have you done for trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

alisterblack
Inspiring
July 11, 2018