"Import Frames to Layers" shows frozen clip
Good afternoon. I've been having an issue with Photoshop CC in terms of creating .gifs: As the title says, I cannot properly import clips without them freezing; the preview where you choose to cut shows only a static image or other times only a few frames of the clip before freezing. This persists if I proceed with importing it; it will show up on the timeline just as it was portrayed while importing.
This has proven to be one serious nuisance, so any and all help would be very appreciated. To possibly eliminate some fixes you may already be considering, this is a brand new Acer laptop, and I've also tried uninstalling and reinstalling.
Thanks for your time.
