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ochasen
Participant
November 15, 2017
Question

Import Video to layers not showing any previews

  • November 15, 2017
  • 1 reply
  • 494 views

I'm using Photoshop CS3, and for some really odd reason suddenly when I try to import videos the preview no longer show for me:

It WAS working only a few months ago, and I don't really remember when this happened. The last time I remember this feature working properly is around late May 2017 to early June. I don't remember what happened to change this because I didn't pay attention. There's Windows updates being installed, browser updates, etc. Does anyone know how this happened and how to fix it?

If I click "Import" it still does work:

I am just unable to select a range from within Photoshop. I was forced to crop the video using other softwares before re-importing into Photoshop to make the layers (

This topic has been closed for replies.

1 reply

Jeff Arola
Community Expert
Community Expert
November 15, 2017

What version of windows are you using?

Do you have Quicktime installed?

ochasen
ochasenAuthor
Participant
November 21, 2017

I'm using Windows 8.1. How do I check if Quicktime is installed?