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Participant
January 30, 2020
Question

Importing Lightroom Photos to Photoshop not working

  • January 30, 2020
  • 1 reply
  • 240 views

Using Photoshop 21.0.3    Windows 10  

When PS 2020 came out I was able to go to the new home screen in PS, highlight "Lightroom Photos" on the left and see my Lightroom photo folders that are synced in the cloud.  Then I was able to highlight the photo I wanted and hit the "Import Selected" button and the photo image would be shown in PS for editing.

 

I tried this again this week and the feature no longer works.  I can highlight the photo I want on the home page, the file name will show, but the photo will not come up in PS.  

I can still go to LR and click "edit in PS 2020" and move photos that way, but would like the PS feature to resume working.

It seems like there was a PS update recently; maybe it was the cause.

Any ideas?  Thanks

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1 reply

lambiloon
Community Expert
Community Expert
January 31, 2020

Hi try to reset your preferences in both Photoshop & Lightroom.....Regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional