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Participant
September 23, 2022
Question

Impossible d'ouvrir les fichiers photo

  • September 23, 2022
  • 1 reply
  • 280 views

Bonjour, Photoshop démarre mais il n'arrive pas à ouvrir les fichiers photo.

Je vois apparaître la palette des couleurs et subitement le programme se referme.

Que puis-je faire?

J'utilise un PC avec Windows 10 Famille.

Photoshop version 23.5.1

En vous remerciant

Daniel

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1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
September 23, 2022

What are your specs - specific OS version, Graphics Cards, HD space, RAM, etc?

Participant
September 23, 2022

Bonjour Kevin,

Système d’exploitation 64 bits, processeur x64.

NVIDIA GeForce GTX 745

RAM 8.00Go

Merci, Daniel

Kevin Stohlmeyer
Community Expert
Community Expert
September 23, 2022

Your Graphics card and RAM do not meet the minimum requirements for current Photoshop.

Your GTX 745 from 2014 only clocks in ay 908 operations/second and the minimum is 2,000.

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Your total RAM is 8 GB which is not enough. The minimum for Photohsop is 8 GB available.

The recommended minimum is 16 GB RAM.

You also didn't list available HD space on your local HD, but I don't think that will matter much with these two items lacking.

Most likely you have somewhere around 4-5 GB of RAM available with OS operations and anything else you may be running. That alone will directly affect PS operations.