Impossible to create new documents

Forum|Forum|6 years ago
March 20, 2020
1 reply
150 views

Since the latest Photoshop Update (21.1.1 20200312.r.121 2020/03/12) it is not possible to create any new document. The "new document" dialog opens but the "create" button is doing nothing for any of the presets or individual ones.

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c.pfaffenbichler

Community Expert

What have you done for trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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