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John_Berg
Participant
October 28, 2022
Question

In Photoshop 24.0 when trying to convert RAW to JPEG from the Bridge 'install the latest version'

  • October 28, 2022
  • 2 replies
  • 135 views
194 / 5.000
 

Übersetzungsergebnisse

 
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when trying to convert RAW to JPEG from the Bridge ( the message appears: "Install the latest version of Photoshop and continue" Does anyone know the problem and a solution?
 
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2 replies

MarekMularczyk
Community Expert
Community Expert
October 29, 2022

Have you got both applications on the same version?

 

Adobe Community ExpertAdobe Certified Professional
Ranjisha Sengupta
Legend
October 28, 2022

Hi there,

 

Thanks for reaching out. From what I understand, your Photoshop is on version 24. What is your Bridge version?

Did you try any troubleshooting steps so far?

First, quit Bridge (if open). Then, when launching Bridge, press Command-Option (Mac)/Control-Alt (Win) + Shift to choose "Reset Preferences," Purge Entire Thumbnail Cache," and/or Reset Standard Workspaces." In your case, choose "Reset Preferences."

If that doesn't work, uninstall both Bridge and Photoshop, then reinstall Bridge first and then Photoshop in that order.

 

Let us know if it helps.

 

Thanks,

Ranjisha