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c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity Expert
Community Expert
May 19, 2020

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

 

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Fix black home screen or new document window in ...helpx.adobe.com › troubleshoot-home-screen-issues

P
Poncho WildeAuthor
Participant
May 19, 2020
Yes, I tried but I was in conflict with word and games. can you help me?
c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity Expert
Community Expert
May 20, 2020

Did disabling the GPU make a difference? 

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