Installed 22.4.1, try to print and PS closes. HELP!!

Forum|Forum|5 years ago
May 23, 2021
2 replies
680 views

I just updated to Photoshop 22.4.1, made some changes to a PSD, saved and tried to print. Photoshop closed! I tried Ctrl-P and tried printing from the File menu with the same results. I rebooted Windows 10 and no improvement.

This is very bad! What can I do? Can I revert to the previous version? I don't see how to in ithe Cloud app.

Desperate!!!

Crash or freeze

This topic has been closed for replies.

Correct answer Akash Sharma

Thanks for the update Dave.

If you have any other query or need further assistance, feel free to get back to us anytime.

Thanks,

Akash

DaveMcKeenAuthor

Inspiring

The fault is in the file. I flattened the file, sav4ed as JPG and still got the crash. I opened the file in Photoshop 2020 and same thing. I opened it on a Windows 7 PC and same. Two associated files in the same folder crash Photoshop as well, but other files on my PC don't. I copied layers from the bad file to a brand new file and it prints OK.

Thanks for yor response. I really appreciate it.

- Dave McKeen

Akash SharmaCorrect answer

Legend

Thanks for the update Dave.

If you have any other query or need further assistance, feel free to get back to us anytime.

Thanks,

Akash

Akash Sharma

Legend

Hi there,

Sorry that Photoshop 22.4.1 crashes when you attempt to print.

Would you mind checking the troubleshooting steps mentioned in this article https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html and let us know if that helps?

If you'd like to roll back to a previous version of Photoshop, please use the Creative Cloud Desktop app to do so, see: https://helpx.adobe.com/download-install/using/install-previous-version.html

Thanks,

Akash

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