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villek88475897
Participating Frequently
December 14, 2020
Answered

Installing an older version of photoshop

  • December 14, 2020
  • 4 replies
  • 2718 views

I'm running Windows 7 and the recent Photoshop update (22.1) doesn't work anymore. Is there any way to install an older version of the app or do I need to look into canceling my subscription and getting an alternative software?

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Correct answer

The version 21.2.4 does not work. The CC app doesn't even let me install the newest version because it is not compatible with my system. Please see my reply to Ged Traynor for the details.


Take a look at this thread

https://community.adobe.com/t5/photoshop/can-t-start-photoshop/m-p/11676695?page=1#M494280

4 replies

D
dario.brivio
Participating Frequently
December 15, 2020
Hi, I'm working on an Apple MacIntosh, so I cannot help you.
I'm sorry for this...
Dario
V
villek88475897Author
Participating Frequently
December 14, 2020

Sorry, I actually have version 21.2.4 installed. The previous version worked, but this one doesn't.

A
Anonymous
December 14, 2020

Are you getting some kind of error message, what exactly doesn't work about it

    V
    villek88475897Author
    Participating Frequently
    December 14, 2020

    At first it showed an error message saying some .dll files are missing from my system. I tried downloading all the files, but then the program just crashes in the splash screen. This all started after I updated to 21.2.4. I made no other changes to my system previous to that. Uninstalling and reinstalling doesn't do anything either. Im guessing the .dll files are supposed to be there on some newer version of windows? Stuff like api-ms-win-core-libraryloader-l1-2-0.dll and api-ms-win-core-localization-obsolete-l1-2-0.dll.

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    December 14, 2020

    Take a look here: Install previous versions of your Creative Cloud apps (adobe.com)

    There you'll find all informations that you need.

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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      villek88475897Author
      Participating Frequently
      December 14, 2020

      I made a mistake in my original post. I actually have version 21.2.4 installed, but I need an earlier one. The only versions in my CC app that I can install are the newest one (22.1) and the one I have, (21.2.4). The link you provided shows multiple versions available, but mine only has those two. I've tried uninstalling and reinstalling and all that, but the problem persists. 

      A
      Anonymous
      December 14, 2020

      You still haven't told us what the problem is, there are issues with Photoshop version 21.2.4 and ACR version 13.1, see my reply here, reverting to ACR version 12.4 addresses that particular issue

      https://community.adobe.com/t5/photoshop/can-t-start-photoshop/m-p/11676695?page=1#M494280

        A
        Anonymous
        December 14, 2020

        Hi

        You can install version 21.2.4 from the CC app

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