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smnel5EE2
Participant
November 28, 2023
Question

Interface corrupt

  • November 28, 2023
  • 1 reply
  • 163 views

My Adobe photoshop keeps on giving me a corrupt interface error message. Uninstalled and re-installed. worked fine for a day or 2 then corrupts again.

Latest update installed.

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    1 reply

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    November 28, 2023

    @smnel5EE2 

     

    Can you give us the exact wording of the message? A screenshot would help.

     

    I've moved your post to the Photoshop forum for you.

     

    Jane

     

     

      S
      smnel5EE2Author
      Participant
      November 28, 2023
      Hi

      This is the message I get.

      This face expression file is bad or corrupted

      Regards
      [cid:d75fd98d-8c51-4f6d-81c0-31f61ec8dc55]
      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      November 28, 2023

      @smnel5EE2 

       

      Do this for the "This Face Expression File is bad or corrupted" message box:

      • Quit Photoshop
      • Go to C:\Users\[username]\AppData\Roaming\Adobe in Windows File Explorer and search for "Face".
      • When you find a file called "FaceExpressionPresets.psp", rename it with .old at the end (to preserve it just in case).
      • Restart Photoshop. The file will recreate itself.
        If there is still an issue, the older file is still there, so rename it again.

       

      Jane

       

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