Ligmincha Ita2941366631d7

Participant

Answered

intermittent light black and white - not possible to use photoshop 2023

Forum|Forum|3 years ago
April 14, 2023
3 replies
1274 views

Hello, I hope somebody can support me, it is urgent. I use for my job Adobe Photoshop 2023, the purchased original version. Suddenly since few days any kind of file: picture, pdf file etc.. everything in the program manifest intermittent black and white light continously, and I cannot see or edit the file in the program. How can I fix this? I am desparate. Thanks

Windows

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Correct answer davescm

Go to Preferences > Technology Previews and check Deactivate Native Canvas then click OK and close and restart Photoshop.

Dave

Community Expert

Correct answer

Community Expert

Go to Preferences > Technology Previews and check Deactivate Native Canvas then click OK and close and restart Photoshop.

Dave

Ligmincha Ita2941366631d7Author

Participant

Thank you ! I solved it, wonderful! not 2 hours, just 2 minutes 🙂

Participant

I have the same problem and it happened before. I called a Photoshop technition and it took two hours to fix it. Now it's back.

Ligmincha Ita2941366631d7Author

Participant

what do you mean with "now it's back" ? the problem is back or the normality is back?

Participant

Sorry I ment now the problems back:

Solved with Tech Support

Edit

Preferences

Technology

Previews

And "useOlder GPU Mode

(pre 2016)

That fixed it.

nabil25880844yu06

Participant

I have the same proplem . any body can help us plz

Ligmincha Ita2941366631d7Author

Participant

Check the answer below given by Dave. I solved the problem, so you can do as well..