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Known Participant
May 7, 2022
Question

Is it me or Photoshop is slower after each update?

  • May 7, 2022
  • 1 reply
  • 343 views

For example, last year I used liquify effect without any problem. Today it freezes all times when I zoom and it takes a long time to complete the effect. Zooming is not as fast as before in anyway. I cannot open ACR at the same time or everything crashes and I loose my work. Last year I were able to open more than 10 photos at the same time. Now I can't or it keeps freezing. 

 

My pc is fast, hardware is not the problem. 

M2 Samsung HD 1 tb with 200gb free. 

Windows 10 pro 
Intel® Core™ i7-9800X CPU @ 3.80GHz
ASrock X299 Taichi XE
NVIDIA GeForce RTX 2070
64 Gb RAM (4x16gb)
(Corsair Vengeance CMK32GX4M2B3200C16 LPX 32GB DDR4-3200)

 

I noticed this speed loss after Windows upgraded to version 11. After that I reinstalled Windows 10 keeping old installation in a windows.old folder. May this be the reason? Or Photoshop is really slower? 

 

 

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1 reply

D Fosse
Community Expert
Community Expert
May 7, 2022

All those symptoms sound GPU related.

 

Which is really odd, because an RTX 2070 should work perfectly well. It's previous generation, but not that old. With 8GB VRAM and DirectX 12 support there shouldn't be any problems.

 

Go to Nvidia and find the latest Studio driver - not the Game Ready driver. Perform a clean install to remove all traces of the old driver. Uncheck all the extra components in the installer! Just install the basic driver.

 

If that doesn't help, go to Preferences > Technology Previews and "Disable Native Canvas". This reverts to older GPU code.

 

 

Known Participant
June 10, 2022

Thank you for the reply! Did all these changes and now problem was solved using Photoshop. But worsen on ACR.

Suddenly working in ACR monitor blacks out and when it turns on again a message says:

 

"Graphic processor has encountered an undiscovered error. Due to a run time error, GPU acceleration has been disabled for the remainder of the session."

 

This happens when I am lucky. Other times I loose my entire job - if I did not save xmp files - because after black out my pc restarts. This happens specially when I am exporting my images to jpeg.

 

My PSU is 750w (Corsair RM750x) and is working fine.