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EdenPalmer
Participant
March 17, 2020
Answered

Is there an alternate way to load the clone stamp in Photoshop 2020?

  • March 17, 2020
  • 1 reply
  • 1393 views

As I'm sure with many other folks these days, I'm working remotely on a Mac laptop at home. I'm using Citrix to remote into my workplace via a VDI, then remoting into my physical desktop computer. Yes, this is convoluted... but because I work with HIPPA protected information, bringing the files to my home and working directly on my laptop isn't an option... 

 

The problem I'm having is that it appears, because of all of these machinations the alt command to load the clone stamp is not reaching the application. If I use an alt-click alone I get a menu of brush options.... if I command-alt-click I get the bullseye, but the stamp still fails to load - I still get the error message. 

 

Anyone know a work around? I've tried resetting the tool, no change. 

    This topic has been closed for replies.
    Correct answer EdenPalmer

    My husband is a genius - he found me a workaround!  If anyone else is experiencing this problem you can call up the "on screen keyboard" - it's in the start menu under accessibility. If you bring up the keyboard and click the alt key, it remains active, then you can grab the clone stamp and load it up.

    1 reply

    E
    EdenPalmerAuthorCorrect answer
    Participant
    March 18, 2020

    My husband is a genius - he found me a workaround!  If anyone else is experiencing this problem you can call up the "on screen keyboard" - it's in the start menu under accessibility. If you bring up the keyboard and click the alt key, it remains active, then you can grab the clone stamp and load it up.

      Conrad_C
      Community Expert
      Conrad_CCommunity Expert
      Community Expert
      March 18, 2020

      Thank you for posting the workaround - it’s probably going to help someone else who is trying to work from home.

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