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Participant
March 26, 2024
Answered

Issue with GPO accelrator on RAW image

  • March 26, 2024
  • 1 reply
  • 203 views

When I try to open a RAW image from my Canon EOS-1 DS, I get this message

I have been looking for a new driver for my display card, but I am using the newest.

When I make the kompabilititest this is the result.

Now I need some help to get further to usu my Photoshop. So I hope someone can help me solve this issue. PLEASE.

 

 

This topic has been closed for replies.
Correct answer Ged_Traynor

@Alex Rasmussen your GPU was released in 2013 and is way under spec'd to run the most recent versions of Photoshop, Photoshop requires a GPU with a feature level of 12.0 and above, the Intel HD 4600 only has a feature level of 11.0, you really need to consider purchasing a new system if you want to continue using Photoshop.

https://helpx.adobe.com/ie/photoshop/system-requirements.html

1 reply

Ged_Traynor
Community Expert
Ged_TraynorCommunity ExpertCorrect answer
Community Expert
March 26, 2024

@Alex Rasmussen your GPU was released in 2013 and is way under spec'd to run the most recent versions of Photoshop, Photoshop requires a GPU with a feature level of 12.0 and above, the Intel HD 4600 only has a feature level of 11.0, you really need to consider purchasing a new system if you want to continue using Photoshop.

https://helpx.adobe.com/ie/photoshop/system-requirements.html

Participant
March 30, 2024

A new graphic card solved the issue