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C
cwelham
Participant
June 18, 2019
Answered

Issues with color distortion?

  • June 18, 2019
  • 3 replies
  • 1310 views

So, I've been editing images that I took on a trip to Africa. I open in Lightroom, make some basic adjustments there, then open in Photoshop CC and make more extreme ones (because I have a very specific style I like to edit in). But I've been having an issue.

When I work on the image in CC, it looks exactly how I want it (see screenshot). This is also reflected in Lightroom.

It will also save properly as a PSD where the color profile remains when I wish to edit it again. The issue arises after saving, because the image then takes on this ugly green cast. This happens when saved as both a JPEG and a PNG.

It does this in my photo viewer, when uploaded to Google Drive, when sent via messages to my friends. When you open the full image on messaging apps (i.e. Discord and Facebook Messenger) it diverts to the correct color, but the preview still looks like this. There is also no way to make it look correct in my photo viewer, or on Google Drive.

When I uploaded the images as an album to Facebook, they also looked completely fine.

I'm really confused why this is happening. Is it because these images were all taken in portrait mode on my iPhone X? Is there a color output setting that I messed up somewhere? I recently updated to the newest version of CC, but otherwise haven't changed anything. This is really causing problems and I don't particularly want to have to go through and edit all of the photos again.

Thank you so much for any advice!

This topic has been closed for replies.
Correct answer davescm

Hi

Photoshop is colour managed and uses the colour profile of your document and the color profile of your monitor to display colours correctly. Many other applications and viewers are not colour managed and will display colours incorrectly.

The best you can do when exporting for web use, is export with the "Convert to sRGB" and "Embed color profile" boxes both checked. That way, if the viewing application is colour managed it will look correct. If it is not, it may look close.
One final note - phone screens are not colour managed.

Dave

3 replies

C
cwelhamAuthor
Participant
June 18, 2019

Convert to sRGB was turned on from back when I was photographing more regularly but embedding the color profile wasn't. Once I went through and checked that box and re-saved everything, the problem was resolved. Thank you so much for your help, gentlemen!

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    June 18, 2019

    You're welcome

    Dave

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    June 18, 2019

    Dave is spot on, and this is the classic "ProPhoto-without-color-management" look. We see a lot of those

    Always, always, always convert to sRGB for use in scenarios where color management is uncertain or missing. ProPhoto should never leave Photoshop.

      davescm
      Community Expert
      davescmCommunity ExpertCorrect answer
      Community Expert
      June 18, 2019

      Hi

      Photoshop is colour managed and uses the colour profile of your document and the color profile of your monitor to display colours correctly. Many other applications and viewers are not colour managed and will display colours incorrectly.

      The best you can do when exporting for web use, is export with the "Convert to sRGB" and "Embed color profile" boxes both checked. That way, if the viewing application is colour managed it will look correct. If it is not, it may look close.
      One final note - phone screens are not colour managed.

      Dave

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