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gina238
Inspiring
December 19, 2021
Question

Issues with Update V23.1

  • December 19, 2021
  • 1 reply
  • 205 views

Im getting application not responding and crashes with new update. 

This topic has been closed for replies.

1 reply

Tarun Saini
Community Manager
Community Manager
December 20, 2021

Hi there,

 

We're sorry about the experience due to Photoshop crashing. Would you mind sharing the version of Photoshop you're using along with your computer's operating system? Does the app crash while performing a specific task? We're here to help, just need some more info.

 

Try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance

Once done, quit & relaunch Photoshop to check if that helps.

 

Regards,

Tarun