Skip to main content
A
Anonymous
November 1, 2020
Pregunta

It freezes and I can't do anything

  • November 1, 2020
  • 2 respuestas
  • 141 visualizaciones

I'll tell you a little of my recent experience with the photoshop, I've been using it for over a year and lately when I'm drawing the program somehow collapses / freezes / I do not know, but the browser bar falls and the only thing left to do is save the file, delete it and open it again and it is like that every half hour, one hour, two minutes, the truth is quite tedious,
My computer meets all requirements, even exceeds them

Este tema ha sido cerrado para respuestas.

2 respuestas

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
November 2, 2020

Try resetting the tools and/or preferences.
To restore preferences quickly using a keyboard shortcut:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

from here:

https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
November 2, 2020

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

A
Anonymous
November 2, 2020

remains the same 😞 

Términos y condicionesAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices