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Participant
May 9, 2017
Answered

iTried to install cs6 on my laptop. It is school version and serial numbers are too short

  • May 9, 2017
  • 4 replies
  • 1171 views

I tried to install cs6 photoshop on my laptop. It is a version I purchased while I was in school. The serial numbers are too short

    This topic has been closed for replies.
    Correct answer Michael J. Hoffman

    If the number you have is too short, it's likely a redemption code and not a serial number. See this page for how to get a serial number when you have a redemption code:

    Serial numbers, redemption codes, and product codes | Student and Teacher editions

    Mike

    4 replies

    Participant
    May 20, 2018

    Hi,

    I need help cuz I have problem I can't cancel manage plan In photoshop Adobe.

    Can you give me information about how can I cancel it?

    Thank you

    !

    Participant
    January 30, 2018

    I've been trying for two months to get my new PC updated with another download of CS5.  My old key did not work and Piyush Chatterjee had been helping me,  However the new key he gave me also did not work for Adobe Premier Pro CS5.  He resent it to me but again it did not work.  When I look on my account it no longer shows CS5 so I can not get the key from there.

    Trying to negotiate this web site is awful...contacting someone is even harder.  How do I get support for this product?

    Michael J. Hoffman
    Community Expert
    Michael J. HoffmanCommunity ExpertCorrect answer
    Community Expert
    May 9, 2017

    If the number you have is too short, it's likely a redemption code and not a serial number. See this page for how to get a serial number when you have a redemption code:

    Serial numbers, redemption codes, and product codes | Student and Teacher editions

    Mike

    Participant
    June 11, 2018

    Hi,

    I've just got a new computer and I wanted to install my photoshop CS6 that I got as a student. Can I just download photoshop and input my serial number? Would that make it work?

    Legend
    June 11, 2018

    You should use the original installation (disk or download). If you’ve lost it the download MIGHT work, it’s worth a try: keep it this time if it works. Tip: don’t keep you downloads just in your computer!

    Trevor.Dennis
    Community Expert
    Community Expert
    May 9, 2017

    Hi Claudia

    This is a user to user forum, so we are not able to help retrieve serial numbers.  Try logging in to your Adobe ID and clicking on My Products (or similar)

    https://accounts.adobe.com/

    Good luck

    Participant
    October 17, 2018

    hi