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Sweet7173
Participant
November 22, 2019
Question

Jpg file not working on TV

  • November 22, 2019
  • 2 replies
  • 1458 views
I use photoshop to display menu screens on TV.  I have saved file as JPG with 1920 x 1080 pixels but when played on TV its saying file unsupported or invalid.  Please are you able to advise what needs changing in settings etc to enable these to work?  
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    2 replies

    D
    defaultmdqre7q33jkh
    Participant
    October 3, 2021

    Hi, I am having exactly the same issue. did you manage to fix this? Thanks 

    T
    Test Screen Name
    Legend
    October 3, 2021

    Does the file open in other software? Is it CMYK or RGB?

    L
    Lumigraphics
    Legend
    November 22, 2019

    Does the file open in other software?

    S
    Sweet7173Author
    Participant
    November 22, 2019

    I can save it as PNG and it opens

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