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Participant
November 22, 2019
Question

Jpg file not working on TV

  • November 22, 2019
  • 2 replies
  • 1458 views
I use photoshop to display menu screens on TV.  I have saved file as JPG with 1920 x 1080 pixels but when played on TV its saying file unsupported or invalid.  Please are you able to advise what needs changing in settings etc to enable these to work?  
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2 replies

Participant
October 3, 2021

Hi, I am having exactly the same issue. did you manage to fix this? Thanks 

Legend
October 3, 2021

Does the file open in other software? Is it CMYK or RGB?

Legend
November 22, 2019

Does the file open in other software?

Sweet7173Author
Participant
November 22, 2019

I can save it as PNG and it opens