Participant

Question

Just got Photoshop 2021 on my new pc and its doing this

Forum|Forum|5 years ago
October 22, 2020
2 replies
219 views

i cant exactly figure out how to fix this, no tutorial has helped me at all on how to fix my issue please help me thanks!

2020-10-21_21-06-49.zip

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A

Anonymous

Hi

Take a look here, it's a known issue

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

Francesco Della Peruta

Community Expert

Community Expert

Plase try to check your OS permission on writing files.

Take a look here:

https://community.adobe.com/t5/photoshop/unable-to-create-a-new-file-in-photoshop-2020-21-0-2/td-p/10797472?page=1

https://community.adobe.com/t5/photoshop/can-t-create-open-new-file-photoshop-cc/td-p/5467343?page=1