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dv8kiwi
dv8kiwi
Inspiring
January 22, 2017
Answered

Just updated 2017 to 2017.0.1 and all my workspaces and prefs have disappeared!

  • January 22, 2017
  • 2 replies
  • 2000 views

I have just updated 2017 to 2017.0.1 and all my workspaces have gone and prefs have reset to default. Of course I chose not to keep the previous version, and was assure all my settings would be retained.

Why have they gone? Where have they gone? I had several custom workspaces and settings. How do I get them back?

    This topic has been closed for replies.
    Correct answer gener7

    RPP They have been removed from AppData\Roaming\Adobe\Adobe Photoshop CC 2017\Adobe Photoshop CC 2017 Settings and replaced with defaults. All gone. If the presets from the previous version 2017.0.0 are fully compatible with 2017.0.1. I will restore them from an old backup and overwrite the current settings.


    Ah, glad you play Backup!

    Yes that should do.

    2 replies

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    January 23, 2017

    That's really strange.  Could you be logged into your OS as a different user?

    Are you using a Virtual Machine?

    What operating system are you using? And has it recently updated?

    http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html

      dv8kiwi
      dv8kiwiAuthor
      Inspiring
      January 23, 2017

      This is Windows 10, normal boot, no OS update before PS update. Everything was running fine until last "minor" PS update. Still logged into CC, nothing changed there.

      gener7
      Community Expert
      gener7Community Expert
      Community Expert
      January 23, 2017

      Have you looked here?

      dv8kiwi
      dv8kiwiAuthor
      Inspiring
      January 23, 2017

      Yes. And in the Adobe Photoshop 2017 Settings folder in App Data. Everything has gone except for defaults. It was strange because there were two updates in quick succession. First CC prompted me to update a whole lot of apps including PS 2017.0.1. Then the next day there was another PS 2017 update.

      gener7
      Community Expert
      gener7Community Expert
      Community Expert
      January 23, 2017

      Try Edit menu > Presets > Migrate Presets

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