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Epona369
Participating Frequently
May 13, 2021
Question

Just updated to 22.4 on my Win PC and Photoshop keeps crashing on me.

  • May 13, 2021
  • 3 replies
  • 1046 views

This morning I updated Photoshop to version 22.4. I've been working on a document for several days. Today everytime I make a change Photoshop crashes. This has not been an issue before.

Is anyone else having this issue?

I would love some help or suggestions.

Thank you!

This topic has been closed for replies.

3 replies

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Epona369Author
Participating Frequently
May 13, 2021

I went back to my previous version of Photoshop and so far, no issues.

mike_newman
mike_newman
Known Participant
May 13, 2021

having the same issue, rolled back one revision

 

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Epona369Author
Participating Frequently
May 13, 2021

How do you do that?

mike_newman
mike_newman
Known Participant
May 13, 2021

Go to "all Apps" and then under photo shop you can select "other versions" there you can select previous versions to re-install.

 

TheDigitalDog
TheDigitalDog
Inspiring
May 13, 2021

Try trashing your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings.

 

(Mac OS only) Open the Preferences folder in the Library folder, and drag the Adobe Photoshop CS Settings folder to the Trash.

 

This action only affects the items found in the preferences dialog box. Numerous program settings are stored in the Adobe Photoshop Preferences file, including general display options, file-saving options, performance options, cursor options, transparency options, type options, and options for plug‑ins and scratch disks. Brushes (and lots of other setting) are not affected by the above instructions for deleting preferences. You may wish to make a screen capture of the settings in the Preferences dialog to reset them prior to deleting of this file. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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Epona369Author
Participating Frequently
May 13, 2021

I tried deleting the settings for my preferences as you suggested. I did not get a prompt to delete the settings. I've tried this several times after opening Photoshop.

I am still having the same issue. Do you have any other suggestions?

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