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Matthew2112
Matthew2112
Participant
October 6, 2018
Question

Kensington TrackballWorks not changing button profile with PhotoshopCC

  • October 6, 2018
  • 2 replies
  • 1256 views

Hi All,

I'm using a Kensington Expert Mouse with Mac OS 10.11.6. I have several button proflles for the programs I use, they all work fine, except in Photoshop CC. They buttons use the general "All Applications" profile, without using the Photoshop specific profile.

I've tried re-installing under different conditions to no luck. Any one have any suggestions?

      This topic has been closed for replies.

      2 replies

      KShinabery212
      Community Expert
      KShinabery212Community Expert
      Community Expert
      October 8, 2018

      I wish I had one to try it out.... but the only suggestion I have is to contact Kensington. 

      I am a Logitech fan when it comes when it comes to mouses.

      And since I normally am using Wacom products, I set them up to using the Wacom Desktop Center.

      But surely there is some kind of software for Kensington that enables you to set certain actions of the mouse up.  I mean you can with with mouses for gaming.

      Let's connect on LinkedIn. https://www.linkedin.com/in/kshinabery/
      Matthew2112
      Matthew2112Author
      Participant
      October 8, 2018

      Hi KShinavery212,

      Thanks for  your reply. Yes there is a software for buttons actions, that's what Im having the problem with.

      Akash Sharma
      Akash Sharma
      Legend
      October 8, 2018

      Hi Matthew2112,

      Sorry that your Kensington mouse trackball is not changing the button profile with Photoshop CC.

      I do not have this device available so cannot comment on how it should function. However, I'd check if your customized clicks are not exhausted. Also, update the mouse drivers from the manufacturer's website and see if that helps.

      It would be worth checking the functionality of this mouse with Kensington once as they might be able to tell you more about it.

      Thanks,

      Akash

      Matthew2112
      Matthew2112Author
      Participant
      October 8, 2018

      Hi Akash,

      Thank you for your reply. As I mentioned in my post I've reinstalled the whole software package, drivers and interface with no change. I didn't know clicks could be exhausted, how would I check this?

      Thanks again.

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