Participant

Answered

Keyboard shortcuts not working PS 23.3.2

Forum|Forum|3 years ago
May 25, 2022
4 replies
435 views

I have just updated to OS 12.3.1 and from PS 2019 to 2022 (23.3.2). I know find that my keyboard shortcuts no longer work and PS isn't accepting any changes I try to make. No warnings that that key is already assigned, it just won't accept them.

I used the 'q' key to invoke the Healing Brush tool for example. When I try to change 'J' to 'q' the window changes as per the two screen shots.

How can I get this to work?

Many thanks!

macOS

This topic has been closed for replies.

Correct answer Phil Aynsley

Solved! I had to delete Keyboard Maestro which was conflicting with PS.

P

Phil AynsleyAuthorCorrect answer

Participant

Solved! I had to delete Keyboard Maestro which was conflicting with PS.

Trevor.Dennis

Community Expert

Solved! I had to delete Keyboard Maestro which was conflicting with PS.

By @Phil Aynsley

Thanks for letting us know.

S

Swisslogo

Participant

Lots of keyboard shortcuts have also stopped working for me since the update - I have a swiss german keyboard layout.

example of shortcuts that don't work:

- ctrl+alt+I for image size

- save

- tools

- export

etc

example of shortcuts that do work:

- alt + click to duplicate

When I change to a UK keyboard they work again. But I need to be able to use my swiss german layout.

jane-e

Community Expert

@Phil Aynsley wrote:

I used the 'q' key to invoke the Healing Brush tool for example. When I try to change 'J' to 'q' the window changes as per the two screen shots.

Just a thought: can you tell us what happens if you remove the shortcut for Quick Mask "Q" before you try to assign it to Healing Brush?

Trevor, your link to the Help page is a good one!

Jane

P

Phil AynsleyAuthor

Participant

No luck with either of the two suggested actions above. New preferrences didn't change anything. I'm still on an Intel iMac so the M1 chip doesn't come into it. None of the other Known Issues are applicable/changed anything.

Removing the Quick Mask 'Q' before trying to asign that key to the healing brush also did nothing.

jane-e

Community Expert

I'm not in my office now, but will test later if another volunteer doesn't do so first. I'm on an Intel Mac.

Jane

Trevor.Dennis

Community Expert

Hi Phil

There's something about shortcuts on the Help pages

https://helpx.adobe.com/photoshop/kb/keyboard-shortcuts-stop-photoshop-mac.html

There are various issues around the M1 chip with Photoshop

And various known issues here

https://helpx.adobe.com/photoshop/kb/known-issues.html

I am afraid I am a Windows user, but if you flick through those pages I am sure someone with Mac experise will be along shortly.

Good luck

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded