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kdj092109ksmsa
Participant
April 25, 2024
Question

Lagging while zooming, lasso and painting (v25.7) Windows

  • April 25, 2024
  • 1 reply
  • 188 views

Hi

 

In Photoshop version 25.7, I've been experiencing some issues that didn't occur in the previous version, 25.0. Specifically, I've noticed failures in the zoom, lasso, and painting tools. Dealing with random crashes every time I try to use these tools is incredibly frustrating and makes the program practically unusable. This includes delays in response and errors in executing actions, which hinder my creative work. It's only happening in the workspace; other plugins like Camera Raw are working fine. I'm considering reverting to the previous version of the software or seeking alternative solutions until they finally fix this mess.

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1 reply

Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert
Community Expert
April 26, 2024

@kdj092109ksmsa try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

Also can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

K
kdj092109ksmsaAuthor
Participant
April 26, 2024

Hi, Ged_Traynor, thank you for your response, but I wish the problem were as simple as that. This is due to the incompatibility of my GPU with Photoshop. Since update 25.7, the "deactivate native canvas" option has been removed, causing lagging while zooming, using the lasso, and painting, forcing me to revert to previous versions without the new tools.

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