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Answered

Latest Kyles brushes not available in the UK

Forum|Forum|6 years ago
March 27, 2020
5 replies
2365 views

I can't access the latest spring 20 brushes from UK page

Problem or error

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Correct answer Pete.Green

Hi all,

This should be fixed. These pages should now show the latest brushes in non-english locations.

Thank you for letting us know of the trouble!

Regards,

Pete

Pete.Green

Correct answer

Hi all,

This should be fixed. These pages should now show the latest brushes in non-english locations.

Thank you for letting us know of the trouble!

Regards,

Pete

S

SoDesuNe

Participating Frequently

Hi. I'm in UK. When I use the "Get more brushes" link I see all brushes up to the "Spring 2020" release.
I don't see "Summer 2020" brushes.
I also don't see the recent Vine Charcoal brushes.
Changing region to US doesn't fix this. It just switches me back to UK immediately.

I'm using Photoshop CC version 21.2.0
Could someone confirm whether the brushes are available on the UK website or what might be going wrong.
Thanks

davescm

Community Expert

I'm also in the UK and conform that changing the region in teh browser window does not fix it this time

@Pete.Green are you able to help us this time to get the UK site updated?

Dave

Pete.Green

Thanks for the heads-up Wendy and Dave -- I've passed the word on and we'll look to get this resolved on the UK page.

You might see if you have success with the US page in the meantime: https://www.adobe.com/products/photoshop/brushes.html

Regards,

Pete

davescm

Community Expert

Thanks Pete, unfortunately when I try that link it switches me straight to the UK page. Hopefully it will get sorted soon.

Dave

Pete.Green

Thanks Dave.

Are you able to Change Region?
At the very bottom-left of the page, there is a Change Region link -- If you choose United States using that (currently having United Kingdom selected), it will serve the page for the different region.

Does that work for you?

Regards,

Pete

davescm

Community Expert

I'm in the UK and get the same - summer 2019 brushes only.

I'll drop a line to Adobe's Pete Green and see if he can help

Dave

jane-e

Community Expert

Hi

I'm in the U.S., and was able to download them here into Photoshop without an issue. We may need someone from the U.K. to respond, but what do you see on this page? Please post a screen shot.

Jane