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Participant
November 16, 2020
Question

Launching but not loading all tools and options

  • November 16, 2020
  • 1 reply
  • 199 views

Hi. Photoshop is launching for me and not freezing, but I can not see all the tools or actions (I can use them, i just have to guess where they are) and also Camera Raw wont allow me to use the sliders.
Is there a simple troubleshoot I can do?
Amy

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1 reply

jane-e
Community Expert
Community Expert
November 16, 2020

Go to Edit > Toolbar > Restore Defaults > Done

 

What exact version of  ACR do you have? The slider issue was fixed in 13.0.2.

https://feedback.photoshop.com/conversations/camera-raw-and-dng/camera-raw-1302-update-available/5fa2bad3c17a062d6ba3f51f

 

~ Jane

Participant
November 17, 2020

I have updated it all to newest versions yesterday.

 

jane-e
Community Expert
Community Expert
November 17, 2020

Hi Default,

Please open ACR and go to:

  • Mac: Adobe Bridge > About
  • Win: Help > About

and give us the exact version number or a screen shot.

 

Did you get all of the tools back?

~ Jane