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zacharym10299224
Participant
July 4, 2018
Answered

Libraries in photoshop CC says Creative Cloud needs an update, but it doesn't

  • July 4, 2018
  • 1 reply
  • 3256 views

The libraries panel is showing a message saying "To use Creative Cloud Libraries, please update the Creative Cloud Application". Strange thing is, it works fine on one computer but not on another. I made sure everything was updated. I've signed out and back in to both Creative Cloud and Photoshop. I've restarted the computer. I've even uninstalled and reinstalled photoshop. Help!!!

I am using Photoshop CC 19.1.5 20180604.r.346 2018/06/04: 1175273  x64, Windows 10 x64.

Creative Cloud is version 4.5.0.331

    This topic has been closed for replies.
    Correct answer SG...

    Hi,

    There is a quick change to try that should get your Libraries panel back to working with an earlier version of the Libraries panel.

    1) Quit any running Adobe CC applications (Photoshop, Illustrator, After Effects, etc.)

    2) go to the location below and move the complete 'CC_LIBRARIES_PANEL_EXTENSION_2_14_207' folder to your desktop

    C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\

    3) relaunch Photoshop

    regards,

    steve

    1 reply

    SG...
    Adobe Employee
    SG...Correct answer
    Adobe Employee
    July 4, 2018

    Hi,

    There is a quick change to try that should get your Libraries panel back to working with an earlier version of the Libraries panel.

    1) Quit any running Adobe CC applications (Photoshop, Illustrator, After Effects, etc.)

    2) go to the location below and move the complete 'CC_LIBRARIES_PANEL_EXTENSION_2_14_207' folder to your desktop

    C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\

    3) relaunch Photoshop

    regards,

    steve

    Z
    zacharym10299224Author
    Participant
    July 5, 2018

    Steve, that worked for me. Thanks!!!

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