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J
JPinches
Participating Frequently
October 22, 2017
Answered

Library Panel Slow to Open - 2018

  • October 22, 2017
  • 4 replies
  • 1304 views

Hi, Everything is great with PS 2018 so far with the exception that the Library Panel is slow to open every time I click on the tab for it in the panel. Once it accesses the library after 5-7 seconds, if I click another tab in the panel and come back to it I need to wait again for the library pallets to appear. I use the Library allot and am pretty quick at what I do with PS so waiting 5-7 seconds many times is a pain for me. Didn't have the problem in previous two versions of PS. The work around I considered is leaving it open in another panel but the other two I use just as much so please someone at Adobe look into this and fix it! By the way, before it reopens there is some sort of grey dialogue box with command buttons that appears briefly and I don't think these are for the end user to see. Does anyone have a solution for this?

The other issue I reported with Crash Reports I don't need to get into here just to mention that these are the only two issues with the new version. BTW I'm on Windows 10 with 32gb of RAM and no other issues at all with the system.

    This topic has been closed for replies.
    Correct answer davescm

    Hi

    I was able to replicate this today and have raised a report at the link below:

    Photoshop CC2018 (v19.0 r165) Library panel delays | Photoshop Family Customer Community

    You may wish to add your comments or "Me Too"

    Dave

    4 replies

    R
    rickardb22806770
    Participant
    February 23, 2018

    Any updates on this? Called Adobe support but he only told me that it was my internet connection... Worked flawless before!

    sofiauser15
    sofiauser15
    Participant
    October 25, 2017

    Same issue here, feels like the libraries are no longer cached and reload every time you open the tab.

    The funny thing is, sometimes, but rarely, and to no apparent logic or circumstances, it finally starts caching them and opens instantly like it used to in previous versions.

    I am on a Win10 64bit system.

    davescm
    Community Expert
    davescmCommunity ExpertCorrect answer
    Community Expert
    October 25, 2017

    Hi

    I was able to replicate this today and have raised a report at the link below:

    Photoshop CC2018 (v19.0 r165) Library panel delays | Photoshop Family Customer Community

    You may wish to add your comments or "Me Too"

    Dave

    J
    JPinchesAuthor
    Participating Frequently
    October 25, 2017

    Thanks for doing that. Wonder why one needs yet another logon for that site.

    chanaart
    Community Expert
    chanaartCommunity Expert
    Community Expert
    October 22, 2017

    What system you are working with? I have a Mac Book Pro 16 meg of Ram and and Mac OS 10.12.6 and it has no problem laoding the panel.

    It is reloading wit the other panels and no delay. Did you try to reinstall?

    Memory is enough?

    J
    JPinchesAuthor
    Participating Frequently
    October 23, 2017

    My system is a HP Pavillion WIN10-64 with 32 gb ram and since I had no issue with this with PS 2016-17 I'm sure it's not system related. As soon as I installed 2018 the issue started. I would hate to have to reinstall PS time wise but I may have to since I switch between panels quickly. Just not sure it would solve the issue.

    The fact that the other person could see the weird command buttons doesn't give me encouragement that reinstalling will work as that itself causes much of the delay it seems. Hopefully others will chime in with how many seconds it takes to open the Library panel. I have about 6 groups and 40 color swatches that opened instantly before. Now it's 6 seconds over-and-over again and it interrupts my work flow while driving me nuts! Major annoyance!

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    October 22, 2017

    I am not seeing any delays opening the library - but I do see the buttons flash up whilst it opens (they are only there for an instant - it took some timing to capture the screenshot)

    Dave

    J
    JPinchesAuthor
    Participating Frequently
    October 22, 2017

    Yes that is what I'm seeing as well. I get the impression that PS is no longer caching the Library palletes and they need to reload every time the panel is opened.

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