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Participant
August 13, 2021
Question

Lighting effects not working

  • August 13, 2021
  • 1 reply
  • 283 views

I've been having a problem with lighting effects for over a month. Photoshop used to use lighting effects PERFECTLY FINE but then one day it stopped working properly. Essentially, lighting effects shows a spot light surrounded by pitchblack and moving the sliders doesn't do anything. Photoshop also started telling me that I didn't have enough ram for the workspace when I try using lighting effects or says that I needed to enable "use graphics processor". For one, Use graphics processor is enabled. Second, I have 12GB VRAM that photoshop is allowed to use and 16GB of on-board ram. I have plenty of HDD space as well. I have installed and updated photoshop multiple times and that never fixed anything. However, I heard about something called a preferences text file that one can check for errors. I tried looking for one but I found a UPICLog instead and this is what it says:

2021-08-13 03:29:35.747 (info): upic::Failed to read plugin info file: C:\Program Files\Common Files\Adobe\UXP\PluginsInfo\v1\PS.json
2021-08-13 03:29:35.747 (info): upic::Loading plugins from system fallback plugins folder: C:\Program Files\Common Files\Adobe\UXP\Plugins\External
2021-08-13 03:29:35.747 (info): upic::Plugins not found in systemlocation fallback folder.
2021-08-13 03:29:35.747 (info): upic::Failed to read plugin info file: C:\Users\Devin\AppData\Roaming\Adobe\UXP\PluginsInfo\v1\PS.json
2021-08-13 03:29:35.747 (info): upic::Loading plugins from user fallback plugins folder: C:\Users\Devin\AppData\Roaming\Adobe\UXP\Plugins\External
2021-08-13 03:29:35.747 (info): upic::Plugins not found in userlocation fallback folder.

I have no idea what this means or how to fix it. 

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1 reply

Ged_Traynor
Community Expert
Community Expert
August 13, 2021
Participant
August 13, 2021

I used the adobe cleaner for photoshop and reinstalled photoshop but unfortunately the problem still persists.