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Participant
June 28, 2021
Question

Liquify filter and camera raw don't work after update

  • June 28, 2021
  • 4 replies
  • 335 views

Liquify filter and camera raw don't work after update.
Before, everything was fine! Now I'm paying for the new version to be able to use the old one.

This topic has been closed for replies.

4 replies

Participant
August 10, 2024

Hey I found the solution to this. 
step 1: uninstall PS beta.

step 2: restart PC.

no need to roll back to previous version of PS. 

mglush
Community Expert
Community Expert
July 1, 2021

Hi!

Here is some helpful information to reset your preferences: https://helpx.adobe.com/photoshop/using/preferences.html

And your Graphics Processor Card: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Let us know if you have any questions,

Michelle

josephlavine
Community Expert
Community Expert
June 28, 2021

Please share information regarding your system and OS.

After updating, I often find it useful to Reset all preferences, which can easily be handled through the Reset Preferences on Quit option location via Preferences > General (see attached)

warmly/j

JJMack
Community Expert
Community Expert
June 28, 2021

Check that you GPU is detected and supported and you have reset your Photoshop Preferences. Photoshop 22.4.2 Liquify and ACR 13.3 work on My Windows 10 PC.  Windows 10 is required for Photoshop 2021 GPU requirements require 2GB of VRAM in Photoshop 2021.

JJMack