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Participant
January 23, 2019
Question

Losing Shortcut Preferences [Cintiq]

  • January 23, 2019
  • 1 reply
  • 202 views

Hello

I am losing all my Wacom Cintiq 21 shortcuts with Photoshop every time I open the software since a few days

Any idea?

Many thanks

[Cintiq added to title by mod]

This topic has been closed for replies.

1 reply

Mike_Gondek10189183
Community Expert
Community Expert
January 23, 2019

Hard to assist you any further without any screenshot of your settings, or description of exactly what shortcut is not working.

You may have programmed them to work in a certain app, or you may have toggle one of the 4 touch ring modes (see red circles), by touching the round button in middle of ring. I am nto sure you are having difficulty with the ring, but that is the most common and you did not mention exactly what you are having trouble with.

Participant
January 23, 2019

I installed a previous version of photoshop. Problem solved.

Thanks

Adrien Wira

1535 Creative Hub

115a rue Emile Mark

L-4620 Differdange

LUXEMBOURG

>>> telephone removed for your safety <<<
www.adrienwira-design.com

Le mer. 23 janv. 2019 à 15:55, MikeGondek <forums_noreply@adobe.com> a

écrit :

Losing Shortcut Preferences  created by MikeGondek

<https://forums.adobe.com/people/MikeGondek> in Photoshop - View the

full discussion <https://forums.adobe.com/message/10887232#10887232>