Low resolution image pixelated
I have an advertisement jpg image sent to me by a client that is clearly low resolution (almost like they copied it down from the internet). I have been asked to take out some of the text and a logo on the image but can't figure out if there is a way to make the image sharper so I can do an image trace and remove certain parts of the ad. I can't simply highlight any of the text because they are not clear letters. I do have Enable Preserve Details 2.0 checked in preferences. I have watched a ton of youtube videos on this subject over the past few days and am stuck.
I am using Photoshop 2020 v21.1.2 on a PC. I also have Illustrator 2020 v24.1.2.
Thanks in advance for any suggestions!
