MAC BigSur Photoshop's not working properly "Photoshop could not complete your request because.."

Question

Hello.

I just run photoshop and click "preference" I meet an error message infinetly

"Photoshop could not complete your request because of a program error"

Even I open a new file or click help menu, I can see this horor message.

How can I resolve my problem?

I install the newest cloud photoshop version and I'm using Big sur in my macbook pro(2015 mid).

I have enough 2G ram with external video card.

Somebody help me?

J453 · Answer

If you restore your preferences using this manual method does it work correctly?
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

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