Mac Crash Trying to Reinstall CS 5.5

Forum|Forum|5 years ago
August 8, 2020
3 replies
174 views

Hello, my Mac crashed and I had adobe creative suite 5.5 installed on it. I had to wipe my hard drive, I am trying to reinstall on the same machine with the CD. When I enter the serial number I receive the error that the code is valid but I need another serial number for a CS4 product. This serial number I am entering I purchased for the full retail version of CS5, it is not an upgrade. How do I fix this so I can install?

This topic has been closed for replies.

Derek Cross

Community Expert

Fair enough though the Photography Plan costs around $10 a month.

L

laurak31179353Author

Participant

Thank you for your reply. I haven't upgraded my OS in a while because a lot of my apps won't work when I upgrade. I don't use the creative suite enough to warrant spending $60 a month on it. I barely use any of the apps 2-4 times a month. I'm just looking to reinstall on a machine it was working on prior to the crash.

Derek Cross

Community Expert

If you have a new operating system it may not be compatible with this old (10 years old) version of Photoshop; consider upgrading to the Photography Plan.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded