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Participant
December 1, 2020
Question

MAC M1 - Nous ne pouvons pas vérifier votre statut d’abonnement on photoshop

  • December 1, 2020
  • 2 replies
  • 377 views

Hi,

 

Im on a new mac M1. i installed Creative cloud and Photoshop Beta but everytime i try to launch photoshop it didn't work.

 

There is a first error message with "Nous ne pouvons pas vérifier votre statut d’abonnement" on photoshop (We can't verify you sub.. in english)

I click retry and the error is "Photoshop encounter a problem..".

 

I test all for the serveur access and i think i have no problem on this side.. How can i do please ?

 

Best

This topic has been closed for replies.

2 replies

Participant
April 15, 2021

Hi, I have the exact same problem and I wanted to know if you fixed it or not... ? 

Legend
December 1, 2020

Beta apps may not work. They are not for live use. Please report All problems through the beta channel, public discussion might not be allowed. 

Participant
December 1, 2020

Hi,

I tested the last version of photoshop and i have the same issue...