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petr15588063
Known Participant
December 9, 2022
Question

MacOS Gaussian preview not focused

  • December 9, 2022
  • 2 replies
  • 2763 views

Hello,

 

since the new version of Photoshop, I have problem on MacOS. When I select the area and open Gaussian blur window, the small focus view is everytime somewhere. It happend only on MacOS. On windows the focus window show the selected place or selected layer.  Printscreen attached. As you can see the focus view show something what is really not blured, because the selection is on the other place. Is it because MacOS bug, or I am missing some setting? Thank you in advance.

 

Peter

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2 replies

TheDigitalDog
TheDigitalDog
Inspiring
December 9, 2022

I think all is fine on this end. I made a selection and opened the filter, this is what I see:

You can't see it in the screen capture, but I've placed my cursor in the upper right area to show part of the selection undergoing the blur, the other not undergoing the blur. This is what I'd expect to see. 

Does this issue you report happen in all documents, are they layered or flat? 

Edit: This is on the latest version of both Photoshop and macOS (Ventura).

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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petr15588063Author
Known Participant
December 10, 2022

Here I have attached the difference between Mac and Windows. On Windows the preview window is focused on the blured area selected in the marquee. The problem is that when you start gaussian blur, you can not zoom to see it close, so the preview window is great for that, but if you have everytime zoom out, go to the right position and zoom in, it is annoying. 

In mac it is focused in the bottom middle somewhere everytime. It is just opened jpg, so no layers, just selection with marquee.

 

third image "macose-layer.png" is with layers. The seecond layer is on half of image, selected with marquee and gaussian blur is in space of nothing. There you can see the problem very good.

It happaned all the time since about 2 months.

Mark.Dahm
Community Manager
Mark.DahmCommunity Manager
Community Manager
December 13, 2022

@petr15588063 , tell us a little more about your setup; it seems to center in the correct place on Mac on my Intel MBP; maybe it's something unique about your hardware or setup?: 

 

Adobe Photoshop Version: 24.1.0 20221206.r.166 be4691b x64 Number of Launches: 15 Operating System: Mac OS 13.0.1

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
December 9, 2022

Welcome to the Photoshop community. I'll help you figure this out.

 

The screenshot helps; we'll need a bit more info. Could you please share the system info of Photoshop from Help > System info > Copy & paste into a text document  & then use the Quicktime player, go to File > New Screen recording & upload both to Creative Cloud files (https://assets.adobe.com/files) and share with us?

 

Ensure there are no stale preferences in your Photoshop. Go to the location of the preference folder mentioned below and rename it to backup. https://helpx.adobe.com/photoshop/using/preferences.html

 

  • macOS: In the Finder, hold down the Option key when using the Go menu > Library > Go to Preferences/Adobe Photoshop [version] Settings
  • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2023 > Rename > Adobe Photoshop 2023. old)

 

These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

Thanks!

Sameer K

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    petr15588063Author
    Known Participant
    December 9, 2022

    Hello,

     

    thank you for your reply. I have tried to change the folder, but the problem persist. Still blur windows somehwere in the center of photo instead of the selected part. On Windows this works great, but on Mac I have this problem.

     

    Here are the links to files

    https://shared-assets.adobe.com/link/f37b58db-bb15-4f74-6897-0f32fa816872

    https://shared-assets.adobe.com/link/ea7b3ed7-06d8-47e3-5867-af59c164ac97

     

     

    Peter

      Sameer K
      Community Manager
      Sameer KCommunity Manager
      Community Manager
      December 12, 2022

      I tried accessing these files, but they are not present. The screenshots you've shared below show that your images are panoramic or wider than usual documents.

      Try this:

      Go to Photoshop Preferences > Technology Previews > Enable 'Deactivate Native Canvas.' & then Go to Performance > Enable 'Use Graphics processor' & restart Photoshop. If this does not help, would you mind sending a few sample images, a screen recording of this behavior & the system info from Photoshop > Help > System Info to me via direct message?

       

      Thanks!

      Sameer K

       

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