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Leanne5CE2
Known Participant
July 5, 2023
Question

Masking options broken in Photoshop 24.6 on MAC OS Ventura 13.2.1

  • July 5, 2023
  • 1 reply
  • 318 views

Somehow whenever photoshop does an update masking goes haywire. Exactly as it sounds, masking options aren't working. Live preview is broken. I touch any slider and it completely masks my entire image even if I shift the edge 1%. Please fix Adobe. I was hoping the latest release would address this issue.

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    1 reply

    Ranjisha Sengupta
    Ranjisha Sengupta
    Legend
    July 6, 2023

    Hi @Leanne5CE2 

     

    Thanks for reporting this issue to us. I understand that this situation may be frustrating for you. We're here to help.

    So, you are seeing this issue after you updated Photoshop to version 24.6? What is the file format you're working with?

     

    Open Photoshop and go to Preferences > Performance. Ensure that the GPU settings are correctly configured. You can try toggling the "Use Graphics Processor" option on or off to see if it affects the masking functionality.

    You may try resetting Photoshop preferences back to defaults and check if that helps. Here's the article for the steps: https://adobe.ly/3ceal5t. Also, back up the existing Photoshop preferences if you have any custom brushes, action, and workspace: https://adobe.ly/2vNz6FG.

     

    Let us know how it goes.

     

    Best,

    Ranjisha

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