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Phil Scarsbrook
Participant
May 16, 2012
Answered

Missing 3d tools in Photoshop CS6 extended

  • May 16, 2012
  • 2 replies
  • 45997 views

Hi everyone, I thought that I would seek help here before I endure the agony of Adobe technical help. I just installed the upgrade to CS6 Design and Web Premium yesterday. Received my email for the free upgrade yesterday morning and all went fine for the download and install as far as I can tell.

Both the flash screen as well as the about Photoshop screen show CS6 extended, yet I have no 3D tools at all, either in the menu or toolbar. This is the case both with my laptop and desktop.

I have the latest drivers for my video cards and "use graphic processor" is checked in preferences.  Am I just being stupid and missing something (entirely possible), or does anyone had a similar problem or any suggestions.

desktop system specs:

Windows XPpro 32bit service pack 3

graphics card: ATI Radeon HD 5450

4 gigs RAM

425 gigs free on scratch disk

Thanks in advance for any suggestions

      Correct answer

      CS6 with 3 D does not work with XP OS.

      Will have to migrate to Win 7 and 64 bit with 8 gigs of ram for all the benefits.

      2 replies

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      Phil ScarsbrookAuthor
      Participant
      May 29, 2012

      Just to confirm Curt's correct answer (thanks again) and to help anyone else with the same issue,I installed a SSD drive and updated to Windows 7. Just like magic, the 3d tools appeared.

      A
      Anonymous
      Correct answer
      May 16, 2012

      CS6 with 3 D does not work with XP OS.

      Will have to migrate to Win 7 and 64 bit with 8 gigs of ram for all the benefits.

      P
      Phil ScarsbrookAuthor
      Participant
      May 16, 2012

      Thanks Curt,

      Looking to replace this old machine with an Windows 7 machine as soon as IT upgrades our current network . THanks again for the help. Phil

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