Participating Frequently

Answered

Mojave and PS2021. After disconnecting monitor, workspace turns green!

Forum|Forum|5 years ago
May 28, 2021
2 replies
1226 views

Coincidental with disconnecting a TV monitor ( HDMI to Thunderbolt) my Photoshop document becomes overlain by a bright green layer. If I scroll I can see my work layer flickering beneath the green. The only solution is to uninstall PS, download it again -not keeping preferences as this perpetuates the problem- and reinstall it.

Has anyone any ideas? In the middle of a large project so don't appreciate having to do this. I'm guessing that disconnecting the Thunderbolt cable causes the problem. Do I have to turn of TV, then turn off computer, then disconnect Thunderbolt cable every time I have finished with the monitor? Grrrrrrr

Problem or error

This topic has been closed for replies.

Correct answer davescm

Can you try this:

Go to Preferences > Technology Previews and check "Deactivate Native Canvas". Then close and restart Photoshop.

Dave

Community Expert

Correct answer

Community Expert

Can you try this:

Go to Preferences > Technology Previews and check "Deactivate Native Canvas". Then close and restart Photoshop.

Dave

felicity5FF2Author

Participating Frequently

Hi,

Thanks for your reply. I will do as you suggest and see if that works.

Kevin Stohlmeyer

Community Expert

Community Expert

What is your computer specs - this sounds more like hardware than software.

Computer brand/version/age, OS, HD space, RAM, Graphics Card, Vram

felicity5FF2Author

Participating Frequently

Well I thought so too but Apple said more like software problem.

Macbook Pro late 2015, Mojave, capacity 500 GB available 43.49 GB,

Memory 16 GB 1600 MHz DDR3;

Graphics AMD Radeon R9 M370X 2 GB Intel Iris Pro 1536 MB

Can't find VRAM

Meant to say that even when PS workspace green, thumbnails look fine in welcome window and in Finder

Apple suggested using HDMI to HDMI cable but in middle of project so will try later and hope I don't foul things up again.

Thanks for your reply