Skip to main content
Participant
March 30, 2023
Question

Move path with arrow key have crash EVERY SINGLE TIME!!!!!!!!

  • March 30, 2023
  • 5 replies
  • 307 views

Hello

 

I am using Photoshop v24.3 on windows 10 Enterprise

I try to move the path with arrow key, but it crash every single time.

 

And I tried few times, I find it is a triggle to crashing.

Stop use graphics processor doesnt help, crashing as alwasys 

 

Dont know how to solve it, I have been fighting with this all day and lost my work again and again thanks to this issue.

 

Help me plz.

 

This topic has been closed for replies.

5 replies

Participant
March 31, 2023

Hi @PECourtejoie , yes 

I start a new file then move all the layer from the old one to the new

It seems it only happened in that specific file

So it sort of solved

Thanks for the reply!

PECourtejoie
Community Expert
Community Expert
March 31, 2023

Was the system info message deleted?
Hi, @MINGWEI27572457lm1k can you describe the kind of path, the tool used to move it (white, black arrow?)

Participant
March 31, 2023

Hi @Kevin Stohlmeyer 

Thank you for the advice,

but it still crashing after I try your suggestion both.

And it only crash when I use arrow key, there will be no issue if I move the path with mouse

 

Kevin Stohlmeyer
Community Expert
Community Expert
March 30, 2023

Hi @MINGWEI27572457lm1k a couple of issues are working against you.

First turn your Photoshop Performance back to 70%. 100% will crash you everytime - its basically asking Photoshop to find 100% of your RAM or else.

Second you have two GPUs one underpowered (UHD 770) and your main one. Here’s how to resolve:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus

Kevin Stohlmeyer
Community Expert
Community Expert
March 30, 2023

Hi @MINGWEI27572457lm1k we need more information in order to help you. Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.