Skip to main content
S
Ser30275031fhqz
Participant
July 17, 2023
Question

Move tool crashes Photoshop

  • July 17, 2023
  • 1 reply
  • 137 views

Photoshop version 24.6. Windows 10.

How to reproduce the bug:

1. Create a new document. Create a new transparent layer. Draw some raster object on the layer, for example, using the Brush tool

2. Select the Move Tool. Turn on Show Transform Controls for it.

3. Move the cursor over the corner of the Transwom Control so that the cursor changes to a rotation icon. By pulling, start rotating the object.

4. (!!!!) Release the mouse, but do not press Enter (do not commit transform). Hold down Ctrl + Alt and click somewhere on the object - this will set the reference point (its visibility can be set in preferences).

5. Continue to rotate the object using the Move Tool. Now the rotation will be around the selected reference point.
And here you will see a bug: if you make a few rotations, the workspace interface will start to glitch, and Photoshop will crash! (!!!)

    This topic has been closed for replies.

    1 reply

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    July 17, 2023

    Hi @Ser30275031fhqz Try these in order:

    1. Go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Quit and relaunch PS.

    2. Go to Photoshop Preferences/Technology Preview check “Use Older GPU Mode (2016)”. Quit and relaunch PS.

    3. Try resetting your Photoshop preferences manually.
    https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

    If none of this makes a difference, go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices