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maxm37096571
Participant
August 4, 2018
Question

mp4 videos

  • August 4, 2018
  • 1 reply
  • 185 views

I can not open MOV or MP4 with Photoshop, What Can I do to be able to open it??

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    1 reply

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    August 5, 2018

    Video files are encoded using different video codecs.  To be able to open and play a video you need to have the encoder/decoder that the video has been encoder with installed  on you system.   I know i can not open and play .mov videos on my Windows system for I doe not install Apples Quicktime on my windows system.  I read the are many issues with Apple quicktime on Windows.  CC 2018 19.1.5 seem to support MP4 encoded in DPX and H.264 format.

    A program like GSpot will identify what codecs were used encoding a video file.

    Video Codecs for windows can be downloaded fro the web.

    https://www.google.com/search?q=windows+10+video+codecs+download&oq=Windows+Video+Codex+download&aqs=chrome.2.69i57j0l5.…

    Using Windows Media Player I see these installed on my Windows 10 system

    JJMack
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